Please Read Carefully
Before making your booking
We inform you that our Sensorium experience bookings are as standard a shared experience (for private bookings please contact – firstname.lastname@example.org) for a maximum of 10 guests per sitting. All guests will be seated together at our luxury marble dining counter, in the company of our chef, with convenient spacing between individual parties. We do offer exclusivity/private experiences but these are subject to party size and availability, for more info about our terms please give us a call.
As a precaution whilst making your booking, we ask that you report any and all minor allergies or intolerances. In the case of severe allergies, we cannot guarantee the aseptic environment of production and processing as all food and beverages are prepared on site, therefore your booking will be subject to a further confirmation.
Once you have made your booking you will receive a confirmation email with more details and your booking ID, we take the time now to inform you that on the day of your reservation, access to the venue will begin 5 minutes before the reservation time of your booking and will end 15 minutes after the time of your booking. Please bear in mind that if you arrive after the 15 minute grace period we will unfortunately have to treat the booking as a no-show in order to not inconvenience the experience for others, so we ask that you leave yourself enough time to arrive within this window.
If you would wish to cancel or amend your reservation after making your booking, you can do so through the confirmation email up to 36 hours before the start of the experience.
As a precaution with all bookings, we will ask for the details of a valid credit card as cover. No amount will be charged at the time of booking or thereafter unless in the event of an extremely late cancellation or no-shows. We reserve the right to charge a penalty of 100 € (one hundred/euro) for each person booked or missing cover.
We can’t wait to see you at the counter!
Given the particularity of the experience, and in respect of all guests present, the participation of children under the age of 12 is strongly discouraged.
The booking is managed through the ResDiary portal (https://www.resdiary.com).
We can’t wait to have you at the counter!